DOES MAGNITUDE RUN ON ANY ANDROID, IOS AND WINDOWS DESKTOP VERSION?

Yes, Magnitude is compatible with both Android and IOS devices and using your browser can be accessed on any PC or Mac.

WHAT HAPPENS WHEN I AM IN AN AREA WITHOUT GSM RECEPTION?

Magnitude has a smart offline mode that allows you to continue your work and when the signal returns your device will synchronize and update.

DO MY CUSTOMERS, SUPPLIERS, EMPLOYEES, 3RD PARTY ENTITIES ALSO NEED MAGNITUDE LOADED ONTO THEIR DEVICES?

Magnitudes unique architecture allows external parties to communicate with as well as submit information to Magnitude without the need of downloading the Magnitude App.

APP DEVELOPERS ARE NOTORIOUS FOR LENGTHY TIMEFRAMES & OVER BUDGET DEVELOPMENT PROJECTS, WHY IS MAGNITUDE DIFFERENT?

With Magnitude you are not required to redevelop every business process but rather configure your front-end requirements and the Magnitude Platform does the rest. This unique architecture allows deployment to be measure in hours and days rather than months and years

WHAT ARE THE COSTS TO GET THE MAGNITUDE SOLUTION?

We charge a small upfront fee (once off) and there is a monthly reoccurring cost. Both these costs are determined by the complexity of the solution and size of the company.

CAN WE CANCEL THE SERVICE?

Yes, the contract is a month to month.

HOW SECURE IS THE MAGNITUDE PLATFORM?

The Magnitude Platform is hosted in the Azure Microsoft Cloud making it extremely secure.

ARE THERE DIFFERENT ACCESS LEVELS FOR DIFFERENT USERS?

Yes, we give different users (Managers, Executives, Etc…) access to different activities, features and viewing capabilities.

CAN MAGNITUDE INTEGRATE INTO OUR CURRENT SYSTEMS AND PROCESSES?

Magnitude was designed with an open API architecture so provided that your existing system has an open API, integration is then possible.

HOW SCALABLE IS THE MAGNITUDE PLATFORM?

Magnitude’s leading edge technology is extremely malleable and can be shaped to your businesses process needs.

CAN WE CREATE OUR OWN APPLICATIONS ON THE PLATFORM?

Yes, There are various packages available, one being the CMS Rental where your business receives their own back-end and our highly skilled staff will train your super users.

WHAT ARE THE MAGNITUDE SUPPORT SLA’S?

Our commitment is detailed in our engagement agreement. We also ensure that we have a 48 hour turn around time per business activity and a 2 hour response time on business critical issues.

CAN WE WHITE LABEL?

Yes, your branding/ Logo will be displayed throughout the app, as well as all the links and emails generated from Magnitude

WE HAVE AN INTERNATIONAL PRESENCE. HOW WOULD IMPLEMENTATION BE AFFECTED?

Depending on whether we have gateways in that country we would need to set them up. The system will work seamlessly throughout the globe, the SMS/Email gateways being the determining factor.