HOW SECURE IS THE MAGNITUDE PLATFORM?
The Magnitude Platform is hosted in the Azure Microsoft Cloud making it extremely secure.
ARE THERE DIFFERENT ACCESS LEVELS FOR DIFFERENT USERS?
Yes, we give different users (Managers, Executives, Etc…) access to different activities, features and viewing capabilities.
CAN MAGNITUDE INTEGRATE INTO OUR CURRENT SYSTEMS AND PROCESSES?
Magnitude was designed with an open API architecture so provided that your existing system has an open API, integration is then possible.
HOW SCALABLE IS THE MAGNITUDE PLATFORM?
Magnitude’s leading edge technology is extremely malleable and can be shaped to your businesses process needs.
CAN WE CREATE OUR OWN APPLICATIONS ON THE PLATFORM?
Yes, There are various packages available, one being the CMS Rental where your business receives their own back-end and our highly skilled staff will train your super users.
WHAT ARE THE MAGNITUDE SUPPORT SLA’S?
Our commitment is detailed in our engagement agreement. We also ensure that we have a 48 hour turn around time per business activity and a 2 hour response time on business critical issues.
CAN WE WHITE LABEL?
Yes, your branding/ Logo will be displayed throughout the app, as well as all the links and emails generated from Magnitude
WE HAVE AN INTERNATIONAL PRESENCE. HOW WOULD IMPLEMENTATION BE AFFECTED?
Depending on whether we have gateways in that country we would need to set them up. The system will work seamlessly throughout the globe, the SMS/Email gateways being the determining factor.